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For all your support issues, please go to

  • worldwide 24/7 telephone and email support
  • Online support portal with issue tracking, knowledge base, FAQ, download area, customer customized, etc
  • Excellent response time for both remote- and onsite support
  • E2M maintains a strategic spares stock based on the number of systems in the field. This allows for fast dispatching of spare parts to customers that have not orderd a spares package together with the system
  • Onsite support is offered against a fixed daily rate
  • Our support team is build by highly qualified engineers